Privacy Policy

The West-1 Service Group is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect

We may collect personal information such as your name, email address, phone number, and any details you provide when contacting us or requesting a quote. We may also collect technical data including IP address, browser type, and website usage information to help improve our site performance.

How We Use Your Information

Your information is used to respond to enquiries, provide requested services, prepare quotes, and communicate with you regarding our services. We may also use data to improve our website, monitor usage trends, and ensure site security. We do not sell or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We process personal data only where we have a lawful basis to do so, including consent, contractual necessity, or legitimate business interests. All processing is carried out in accordance with UK GDPR and data protection regulations.

Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. Personal data is stored securely and retained only for as long as necessary to fulfil its purpose or meet legal requirements.

Your Rights

You have the right to access, correct, or request deletion of your personal data. You may also object to processing or request data portability where applicable. To exercise your rights, please contact us using the details provided on our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.